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PJSC “Kryukov Railway Car Building Works”
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OOO "Urtranservis"
PAO "KrZMI"
Production
Freight
Open-top car
Hopper car
Flat-car
Boxcar
Tank car
Running parts Freight
Spare parts
Passenger
Motorcar rolling stock
Passenger cars of locomotive traction
Running parts
Products for Metro
Metro cars
Bogie
Escalators
Spare parts
Car-building
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Metalworks
Containers
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Consumers' questionnaire
Please note that all the fields in the form are mandatory!
1. How long have you been working with “KRCBW” PJSC?
less than 3 years
from 3 to 10 years
over 10 years
2. What type of “KRCBW” PJSC products have you purchased?
of freight railway transport
of passenger railway transport
of metro cars
other (specify)
3.Would you recommend our products to other buyers?
yes
no
4. Do you purchase similar products from other buyers?
yes
no
If yes, then what companies do you buy from? (specify)
5. Do the products of “KRCBW” PJSC meet your requirements?
yes
partly
no
6. Please evaluate your satisfaction with our products and “KRCBW” PJSC work in ten-point scale.
(10 – max point, 1 –min point)
Technical characteristics
Quality
Service life
Price
Payment terms
Manufacturing and delivery period
Efficiency and promptness of inquiries consideration
Efficiency and promptness of your remarks and offers consideration (if there are any)
Quality and accessibility of information on technical characteristics of the products
7.What is of most importance for you when choosing a supplier?
Rate by importance - from 1 to 6.
(1 – important … 6 – less important)
Price
Proximity in territory
Old business relations
Products quality
Supplier's reliability
Reputation
8. What would contribute to increase in your purchase?
Rate by importance - from 1 to 5.
(1 – important … 5 – less important)
Quality enhancement
Alternative payment terms
Shorter manufacturing and delivery period
Price reduction
other
(specify)
9.Should your requirements be met, how would it change the volume of purchased products?
10.Your suggestions on the improvement of “KRCBW” PJSC work
Please fill up the given form with personal data.
Company
Country
City, town, etc.
Purchased items / products
Quantity / volume of purchased items
Month, year of the purchase
Contract No
Your full name
Your position in the company
Contact info (e-mail or phone number)
WE APPRECIATE YOUR FILLING UP THIS QUESTIONNAIRE!
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